Semine is a fast-growing tech company helping businesses automate financial processes through advanced AI. Founded in Norway in 2015, the company eliminates repetitive tasks and provides an end-to-end hyper-automation platform that transforms traditional financial management. Since launching in 2020, Semine has experienced strong growth and increasing demand from leading Nordic companies. With more than 60 employees across Norway, Sweden, and Finland—and now expanding internationally—Semine offers a dynamic, collaborative, and innovation-driven environment.

Semine is part of the Rydoo group, a global SaaS company with 150+ employees across six offices. Together, Semine and Rydoo are building next-generation spend management solutions used by over one million users worldwide.

Semine is now seeking an Account Manager for the Oslo office—someone who will play a central role in the company’s continued expansion and global growth journey.

**The Role**

As an Account Manager, you will be commercially responsible for a portfolio of Semine’s key customers. You will negotiate and renew agreements, collaborate closely with Product, Customer Success, and Partner teams, and drive upsell, cross-sell, retention, and customer satisfaction. Your work helps customers understand Semine’s value, adopt automation at scale, and achieve measurable growth. Long-term customer satisfaction and revenue expansion within your portfolio define your success.

**Responsibilities**

- Develop and execute strategies to increase revenue and strengthen relationships within the existing customer base.
- Identify opportunities for upsell, cross-sell, and renewals by understanding customer needs.
- Build and manage growth plans for strategic accounts with a focus on long-term partnerships.
- Collaborate with sales, marketing, customer success, and product teams across countries to ensure a unified approach to customer growth.
- Lead regional growth initiatives and ensure strategies are adapted to different markets.
- Represent the customer’s voice internally and provide feedback to product and marketing teams.
- Act as an expert in Semine’s commercial processes, ensuring consistency in account, process, and contract management.
- Establish best practices and contribute to improvements across the commercial life cycle.
- Work with the VP Customer Growth on growth strategies and risk management.
- Ensure all commercial transactions comply with relevant SaaS contracts, terms, and policies.
- Support the VP Customer Growth in implementing process and policy changes to build scalability across markets.

**Qualifications, Experience & Personal Qualities**

- Completed post-secondary education in business administration, marketing, or a related field.
- Minimum 5 years of experience in customer development, including contract and negotiation work; ERP partnership experience is a plus.
- Strong understanding of the SaaS industry, especially SaaS contracts and customer relations.
- Excellent communication skills in Norwegian and English, both written and spoken.

To thrive in this role, you are structured, proactive, and skilled at building strong relationships. You are comfortable driving growth, managing complex customer portfolios, and communicating clearly across teams. Your leadership abilities and commercial mindset make you a key contributor to Semine’s long-term customer success.

**Department:**
Customer Growth

**Reports to:**
VP Customer Growth

**What Semine Offers**

- Tailored onboarding programs
- Competitive bonus structure
- Solid pension and insurance packages
- A social and inclusive work environment
- Modern office facilities

**At Semine, we’re not just growing — we’re evolving. Here’s some exciting news about the next big step in our journey:**

As of July 2025, Semine is joining forces with Rydoo to shape the future of accounts payable and spend management. Together, we are building a more complete, AI-powered platform that simplifies financial operations and drives smarter automation across organizations. This marks a new chapter in our journey as we expand into new markets and deliver even more value to our customers through innovation, scale, and world-class technology.

**If you believe you’re a great fit and are excited to contribute to this journey, don’t hesitate to apply and help us take our growth to the next level.**