As we continue to grow across the Nordics, we are looking for a new colleague to join our Customer Service team. We are seeking someone who is service-minded, solution-oriented, and fluent in Norwegian. In this role, you will have the opportunity to contribute to our ongoing growth while continuing your own development journey within the company.
**What does the role involve?**
As a Customer Service Advisor, you will:
- Handle customer inquiries via email, phone, and chat
- Perform administrative tasks related to customer cases
- Actively work to improve customer experiences and ensure high service quality
- Identify and suggest improvements to streamline workflows and processes
- Support other departments and contribute to collaboration within the organization
**Who are we looking for?**
We’re looking for someone who is:
- Service-oriented with the ability to handle various customer situations professionally
- Solution-focused, goal-driven, and unafraid to take on new challenges
- A strong communicator with good verbal and written skills in Norwegian and English
- Fluency in Norwegian is required
- Experience in previous customer-facing roles is an advantage
**Other qualifications:**
- Basic knowledge of e-commerce and finance
- A genuine interest in learning new things and growing professionally
**What do we offer?**
- The opportunity to be part of a fast-growing company with a strong focus on innovation and service
- A work environment characterized by collaboration and development
- The chance to contribute ideas and influence work in a dynamic setting
- Fixed term employment
