Stillingsbeskrivelse
𝐖𝐨𝐫𝐤 𝐅𝐫𝐞𝐪𝐮𝐞𝐧𝐜𝐲: 𝟏 𝐝𝐚𝐲 𝐩𝐞𝐫 𝐰𝐞𝐞𝐤 (𝐚𝐩𝐩𝐫𝐨𝐱𝐢𝐦𝐚𝐭𝐞𝐥𝐲 𝟒 𝐨𝐧𝐬𝐢𝐭𝐞 𝐯𝐢𝐬𝐢𝐭𝐬 𝐩𝐞𝐫 𝐦𝐨𝐧𝐭𝐡)
𝐖𝐨𝐫𝐤𝐢𝐧𝐠 𝐇𝐨𝐮𝐫𝐬: 𝐅𝐮𝐥𝐥 𝐝𝐚𝐲 (𝟖 𝐡𝐨𝐮𝐫𝐬 𝐩𝐞𝐫 𝐯𝐢𝐬𝐢𝐭)
Role Overview
We are seeking an Onsite EUC Level 1 Engineer to provide hands-on end-user computing support at a client location in Bergen, Norway. The role requires a customer-focused professional capable of delivering first-level technical support for hardware, software, and meeting room environments.
Key Responsibilities
Provide EUC Level 1 support to end users onsite
Troubleshoot and resolve hardware and end-user device issues (laptops, desktops, peripherals)
Perform basic network troubleshooting (connectivity, LAN/Wi-Fi issues)
Support and maintain meeting rooms and AV equipment
Assist users with operating system and standard application issues
Escalate complex issues to higher-level support teams as required
Ensure timely documentation and reporting of incidents and service requests
Required Skills & Qualifications
Proven experience in End User Computing (EUC) / Desktop Support – Level 1
Strong knowledge of Windows OS, basic networking, and end-user hardware
Experience providing onsite IT support in a corporate environment
Familiarity with meeting room / AV support
Excellent troubleshooting and communication skills
